Privacy Policy

Last Updated: 13 August 2026

Digital Marketing India we respects your privacy and is committed to protecting the personal information you provide while using our website, services and digital platforms.

1. Information We Collect

We may collect:

Name
Mobile/WhatsApp number
Email address
Business name and business details
Billing and payment information
Website and social media details
Information required for WhatsApp Business API and chatbot services
Login/access information voluntarily provided for service implementation
Technical information such as IP address, browser and device information

2. How We Use Your Information

We may use your information to:

Provide and manage our services
Process payments and subscriptions
Set up WhatsApp Business API and related services
Provide customer and technical support
Communicate regarding your services
Improve our website and services
Prevent fraud or unauthorized use
Comply with applicable laws

3. WhatsApp Business API Data

If you use our WhatsApp Business API, chatbot, broadcast, CRM or automation services, certain business and customer communication data may be processed through Meta/WhatsApp and other technology providers.

You are responsible for ensuring that you have the necessary permission and lawful basis to collect and use your customers’ information.

We do not sell your personal or customer data.

4. Third-Party Services

We may use third-party providers for hosting, payment processing, analytics, WhatsApp/API services, communication and other technical requirements.

Such providers may process information according to their respective policies.

5. Payment Information

Payments may be processed through third-party payment gateways. We generally do not store complete debit/credit card, UPI or banking credentials on our servers.

6. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, alteration or disclosure. However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal requirements and protect our legitimate business interests.